Global Contact Information
Panametrics Technical Support Country-specific numbers
North America (USA) 800-833-9438, option 3 - English
Asia (Japan) +81-335318711
Asia (China) +86-400-810-1099-3
MEANT (UAE) +971 2 4079381 - English
MEANT (India) +91-2114-662275
Europe (France) +33-2-72-249901 - English
Europe (Ireland) +353-1-6530825 - English
Europe (U.K.) +44-800-808-5280 - English
Europe (Italy) +39-06-98350677 - English
Europe (Netherlands) +31-10-7988798 - English
Europe (Norway) +47-21-033720 - English
Europe (Spain) +34-917918445 - English
Send an email to panametricstechsupport@bakerhughes.com or call one of our country-specific phone numbers.
When emailing us please include your contact information (your full name, your company name and location of the unit), a brief description of the equipment and serial number (if available) and the problem you are experiencing. Please include a phone number in case a call is required to solve your problem.
We strive to respond to all inquiries as quickly as possible. You should expect a response within 3 working days.
We want to ensure that you get a response as soon as possible from one of our experts. With our global case management system and our global call center we could ensure that all calls and emails to panametricstechsupport@bakerhughes.com are tracked by our team as well when one of the experts is not available.
Yes.
If you are unable to locate the software updates that you're after, please contact us at panametricstechsupport@bakerhughes.com
https://www.bakerhughes.com/panametrics/literature-library, here you can find all collateral created for our products and solutions. Use the filters, by language or by asset type to find the file you are looking for quicker