Our Approach

Partnering with you at every stage of your journey

We are committed to helping you ensure adoption and achieve measurable and sustained value. Underpinning our partnership is a dedicated customer success manager who will work with you to develop a success plan with mutually agreed KPIs.



Jumpstart your path to success
Onboarding and Adoption

Jumpstart your path to success

Establish a successful deployment with advisory on planning and implementation, optimizing process workflow, and setting KPIs. Our advisory and frameworks are rooted in change management to help drive user adoption.  

Achieve quantifiable results
Value Realization

Achieve quantifiable results

Drive and measure value with a systematic approach, including regular calls to review wins and potential process improvements.   

Gain a trusted advisor invested in your success
Success Management

Gain a trusted advisor invested in your success

Enjoy a single point of contact who will advocate for your needs and connect you to the right people and solutions to help you achieve your business goals and KPIs. 



Benefits

Achieve measurable and sustained value



Optimize adoption

Drive user engagement and adoption through best practice planning and enablement.

Quantify ROI

Demonstrate quantifiable ROI with advisory and support to identify and measure wins.

Successful go-live

Facilitate successful go-live of solutions with advice on resourcing, scheduling, installation, and set up.

Expert support

Gain expert advice from customer support managers with domain knowledge of process engineering, maintenance, and reliability.

Maximize value

Maximize value with a dedicated advisor to help you achieve your business goals and mutually agreed KPIs. 

Sustain value

Ongoing value from your deployment with services such as health monitoring and quarterly executive business reviews.  



Customer Testimonial

"We started getting data and generating value immediately after the installation.”

- Taylor Leeson, Reliability Millwright, INVISTA 



Our Differentiator

A proven partner invested in your success



Quantifiable results through effective change management

Quantifiable results through effective change management

Our advisory and frameworks are rooted in the principles of change management. The outcome is top-down vision setting and practical user adoption that drives ongoing success. 

Expert knowledge across multiple domains

Expert knowledge across multiple domains

Our customer success managers have experience across multiple domains, including process engineering, maintenance, and reliability. They can also enable and cooperate with other cross-function professionals across the business, providing a holistic approach to meeting your business needs.



Cordant™ Solutions

Accelerating and sustaining value



Strategic Consulting and Advisory
Strategic Consulting and Advisory

Maximize performance and minimize cost and risk

With our deep domain and technical expertise, we can help you define and deliver a roadmap to achieve your strategic goals. We also provide advisory and support to solve specific challenges such as eliminating defects or optimizing maintenance strategies. 

Application Support
Application Support

Get support when it matters most to keep your operations running

Minimize disruption in your operations with our devices and application technical support services. We will triage and trouble shoot issues as they arise and work to resolve them within set service level agreements.